Sunday, November 17, 2013

Sweet Salesman and the MadSnapper

 On yesterdays post,  Goldilocks and the 27 Cars... I told you we drove in the Hyundai lot and out popped a sweet young salesman

 SWEET Salesman: Kia only has 35,000 miles on it and the rest of 100,000 mile warranty..LIE #1 blah blah blah... Kia is a great car...blah blah blah.. The Price? lets go inside and talk about that. blah blah blah.

Let me have your keys and the sales manager will look at your car then we can give you the price...it's not the price of the car, it's the OUT THE DOOR price we want... (we heard this at several places)

NOTE: our Dog Jake is home in his crate and has been for 3 hours. Bob is having a fit, face is starting to get red, he wants to go home.

Sweet guy notices the steam coming out of Hubby's ears, and the rocking in his chair... and says here is the price of the Kia, we will give you 2,000 for your Vue, and the cost IS.... I say I told you what I would pay OUT THE DOOR, Cash...
He goes to the sales manager comes back and says sign here, we can do that. this will take about 45 minutes. Bob stands up and says we have to go.

Sweet guy says...Sign this and go home and come back at 2. I will have the papers ready for you to sign,LIE #2 take about half hour LIE #3. I ask if Bob has to come back. No, you can do it by yourself...LIE #4




2 PM I walk in and he says have a seat, be just a few minutes, you have to see the finance manager.. ONE HOUR LATER I am seated in front of the manager and his computer. I hand him the check and he says OH, you filled it out already. (remember this)

Where is your husband? If you want his name on the title he has to be here...I say Bruce said he did not...

He says, that's OK we will just put it in your name only and in a month you can go to the DMV and have his name added... I say that will not happen, he argues. I say Just let me sign the papers, I will get him to sign them, because I left the title to the Vue home...
ONE HOUR LATER...25 signatures on umpteen papers..that he had to type into a computer (remember it was to be done and ready to sign)

HE says.... one more thing and we are done... this is the warranty, the car comes with 90 days as is... WHAT? I say... Bruce said it had the rest of 100,000 mile warranty..

He says.. it is ONLY 1800 for 3 years bumper to bumper... I am standing by now, mad as a wet hen... he says well you can get a year for 1200.00.

I say I am NOT paying one more penny than what is written on the check. He says will you pay 400 for a year? well how about 200 for a year...

I stand, hold out my hand and say

"Give me the check and my keys and I am going home to sleep on this. I have to think about if I want to buy it as is or not at all...

An amazing thing happened... he goes out and comes back and says the Manager will reduce the price of the car to cover one year of warranty, and your out the door price remains the same... DONE!

Sweet Guy lied: about the price out the door, about the warranty, about the come back alone, about the 45 minutes. I got there at 2 and drove the Kia in the garage at 4:45.

BUTT he was SWEET





29 comments:

From the Kitchen said...

After all you've been through, I've decided to just order my next car from Amazon!!

Happy driving!

Best,
Bonnie

Pam :) said...

Car salesman lie so bad it's a wonder their pants don't catch fire! Glad you called his bluff and won in the end.

Kathy said...

Yes, buying a car is one of the most stressful things in life. Don't they know that people our age don't finance cars. We want to walk in and walk out. I did the Internet thing last time and that helped a lot. I was probably out of there is one hour. It's the way to go.

GOOSE said...

OK my MOM has been thinking about getting something new to us car, jeep really. She is now very happy with faithful old Blazer thanks to your story.
Blessings,
Goose

Existe Sempre Um Lugar said...

Olá,
O é necessário estar bem ciente numa compra de carro, só assim é possível negociar, caso contrario somos enganados.
Abraço
ag

Rose said...

Ordering from Amazon does sound like the thing to do...if only it were so simple.

I don't know if they do this everywhere, but here they tell you the price...then when you go to fill out the paper work, they want to add hundreds for paperwork fee.

TexWisGirl said...

good for you for standing your ground. what a racket they run! sure hope the kia is good to you!

Ann said...

I think I would have strangled sweet guy and possibly the rest of the employees of the car lot....lol Good for you standing your ground

Inger said...

I suspect this dude was more smooth than sweet. Isn't it amazing what happens when you don't back down? Good for you, I am so happy to hear how all this worked out!

DawnTreader said...

Well done, you. Now I hope there's nothing more the guy lied about, and that the car will turn out to be trouble-free :)

Debby@Just Breathe said...

My husband is so good at buying cars. I remember when he took our son car buying and they decided to leave because of the deal "they couldn't make" and the saleman running after them!!! Oh yes they were somehow able to make that deal afterall! You have to stand your ground and believe me they can make the deal that YOU want and I applaud you for standing your ground.

Joyful said...

LOL, sad but funny too. When you walk into a dealership you have to play their game and act totally uninterested. They keep coming back with a better deal. They have their little routine with the salesman or woman and the manager who "seals the deal". Good thing you walked out.

Mersad said...

What a terrible experience. Not a sweet guy at all. But it's good to be firm sometimes, it can really help you in difficult situations!

Betsy Adams said...

One of my sons tried his hand at selling cars once.. He was working at a reputable Honda dealership... Bottom Line: He couldn't stand it since they did everything they could to make people pay more... He said it was HORRIBLE the way they 'had' to treat people --and what they had to say to them... Glad you held your ground. That's the smart thing to do... IF they want to sell you that car badly enough, they will work with you. Otherwise, you need to WALK.... It's a hard business....

Glad it worked out --although I'm sorry it was so hard.

Hugs,
Betsy

Madi and Mom said...



HAPPY EASY SUNDAY FRIENDS
Hugs madi your bfff and Mom

EG CameraGirl said...

There's a reason why car salesmen are not trusted by most people...even if they do appear to be sweet. ;))

Susannah said...

Oh, for Heaven's sake! They lie all the time. That is why I send Jim and I look at it later. I get so frustrated with these guys who do not tell the whole truth about this car stuff ...like warranty and such. I'm sorry. They say one of the most stressful things in life is dealing with these dealerships. They make it sound so sweet and wonderful and then when you have to sign the dotted line.....things are not that way at all!!!

Well, enjoy your new ride. I am sure it is very nice!

Cheryl @ TFD said...

Glad you got the deal and car you wanted, even though you had to endure all those lies and waiting time. I hate shopping for cars! It's an ordeal for sure. Enjoy the new ride!

George said...

I don't think I would call the salesman sweet, but you couldn't print the description I would come up. But I'm glad you finally got the car you wanted and the price you wanted.

SweetMarie said...

You kicked butt!!! I'm so happy it's over! Now you can enjoy that new suv of yours!
Can't wait to hear about the mouse. :) All my pups are in suspense as well. lol

SquirrelQueen said...

Sweet guy works on commission, of course he lies. They did all the standard routines but you stood up to them. You Rock!

The last time we bought a car hubby sent me in to seal the deal. I'm been in sales most of my working career and I don't believe a word they say. Hubs would cave in and give them whatever they asked.

Linda@arichtapestry said...

Good for you in standing your ground.
My hubby was a self employed car body repairer and sprayer and knows a lot about cars so he's a great asset when
family and ourselves look at second hand cars or for any car purchase.
I hate buying something major when there's a smooth-talking salesperson working on commission involved in the sale and take ages researching on line and thinking before we sign on the dotted line. I'm glad you got the car on the terms and the price you wanted. Hope it runs well and gives you plenty of service.

photowannabe said...

Whew, what an ordeal.
Good for you standing your ground.
Unethical business drives me bonkers.

Beatrice P. Boyd said...

Just had to continue reading this post, Sandra, because most of us have been in the same position whether buying a new or used vehicle from a dealer. It's why we plan to keep our now older Jeeps as long as possible, even though there are some things we may not like about them. It's easier to deal with these things than sales people!
Congrats on holding your ground.

Amy Burzese said...

Don't get me started. We're due a new car soon and I dread it so much. You walk onto the lot braced for the s***wing you know you're gonna get.

Chatty Crone said...

Be careful of sweet guys!

magscorner said...

You had a lot more patience than I would have had and you were more trusting with all of that...I would have walked out without the car. For sure I would have been leery of the car after his second lie. My step-dad was a car salesman and I know how a lot of them operate so not too many of them do I trust. Sure hope the guy told the truth about it being a good car and you get a whole lot of years good service out of it sweet Sandra. Hugs

Betty Manousos said...

good for you for standing the ground.
i am so happy it's over, sandra and you finally got the car/price you wanted.

botol bekas said...

I would call the salesman sweet, but you couldn't print the description I would come up. crystal x asli But I'm glad you finally got the car you wanted and the price you wanted.