SHORT answer to why Bob still has his
melanoma. We waited 6 hours, we left, we are waiting to reschedule or cancel…
If you don’t want to read a book about it, you may escape the blog NOW… thanks
for caring.
I am a ‘talker’ thus I ‘talk’ too
much when writing. You have been warned.
Bob’s Melanoma outpatient surgery was
scheduled at 9, surgery at 11. Pre-op IV and vitals completed by 9:30. We
wait…………….. 6 patients sent to sit in waiting room, there is No room to hook up
more victims, patients until some of us move on to surgery holding unit.
Word is our surgeon is Stuck In Cath Lab… (????? I don’t know
either) I am stuck in pre-op with a white haired BEAR that last had food at 5
pm the night before which is 19 hours plus no coffee and never wanted to be
there in the first place.
3 hours after IV, At noon, they roll Bob
and 3 others to a backup holding room. We can tell this because the room is
full of equipment that has been pushed in the corner right in front of the back
hurting gurney the bear is on. Nurse says one more hour.
12:20 Surgeon appears in fake holding
room. “I am stuck in the cath lab” at least another hour. (How did she get out occurs
to me) and THEN she says Let me mark the site to be ready when I get out. Bob
sits Up, she says where is the site? I point to lower shoulder thinking she is
verifying so she doesn’t cut out the wrong thing. She says is it this scar or
that scar, he has many. I say I think it is this. Supposed to 3 cm wide and
deep as you can go. She says.. I spoke to a melanoma specialist and he says don’t
take the whole scar, only take the margin around the biopsy site. Are you sure
this is it? Well I think so.
She draws a small purple circle and
LEAVES to become stuck in the cath lab, which I know she has been in since 8,
because she answered her cell while standing there drawing the circle and
snapped I HAVE been in the hospital since EIGHT…. (we can assume the 3 people
waiting for her behind us are calling the office to complain)
Bob and I start to yammer because he
is threatening to pull IV and leave, which he has been known to do in past
years. 2002 in fact. The nurse covering lunches says are you OK? NO! I am not
ok and fill her ear with the above story.
She walks away comes back with her
phone and sits down to entertain us with photos of her dogs and bunnys and
children, because she heard me fretting over Big home alone. She was keeping us
occupied because she called the Direct of Nursing and she appeared and the
nurse left.
By this time is is 2:20 Bob with no
food.coffee now at 22 hours. The gist of her story was she had spoken to Doctor
IN CathLAB and it will be at LEAST another hour and if it gets to late it will
have to be rescheduled. She said your option is to leave now and reschedule or
wait another couple of hours and still maybe reschedule.
I say we will leave now on top of
Bob’s voice saying it at the same time. I said what if I cancel it. We are not
sure we want to do this and I tell her the story. She says you can discuss that
with her. I said what about what you did here yesterday and today, the
insurance will not pay if we leave. She said they will if you reschedule I say
I don’t want him going under anesthesia with the breathing tube down his throat
for that tiny incision that could be done in an office. She says give me five
minute, makes a call and says they will not charge us. RIGHT I am thinking.
We choose to leave and reschedule or
cancel and find another way. We want the surgery to be done with a local, not anesthesia since it is half the size of what was done with local at another time and Doctor.
That is where we are now… he still has the
Melanoma and I still have the HEADACHE of dealing with insurance, doctors and
BOB. We have not heard from the Surgeon Office, she may still be Stuck In The Cath Lab..
UPDATE! the Surgeon called me at 8:45 and started the conversation with an apology and assured me there would be no anesthesia, but local and that she knew where it is and also had a lengthy talk with a Melanoma specialist. the incision will be narrow but deep and must be done as out patient in case of bleeding or something out of the ordinary that could not be handled in a chair... I am satisfied and she said they would schedule us for first on next Thursday.
and next week will be day before blood work and same old same old AGAIN with the white headed bear.
17 comments:
That really is aggravating! Of all things! Hope your figure it out my friend! Hugs to you both!
OH my word what a ridiculous fake set of excuses. A cath lab is for hearts right? If so, why would a heart doc be doing Bob's surgery. I would have thought a general surgeon. Yikes and now she can't find the spot. What the heck. What a horrible way to treat folks. It seems to me that now a days no one thinks about 'how I would feel if I were treated this way.'
I'm glad you have documented all of this JUST IN CASE you get a bill!!
You both must be exhausted. Sending lots of prayers
Hugs HiC
WHAT a nightmare!!! I know what I'm like with no coffee … 22+ hours is just insane. Like you, I'd be concerned about the insurance using that loophole, not to pay anything.
And WHAT in the world kept her 'stuck' in a cath lab? Sounds like fake news.
PS - I think this calls for a trip to Culvers?
Waiting in in the hospital is no fun, but it sounds like this really needs to be taken care of. Hope the next time will go better.
You KNEW I would not escape! I found this fascinating, and just adore the way you write with all your comments about this and that! We think alike, because I was also wondering how she got to you if she was stuck in the cath lab. It must have been the cath from hell. And now I am curious about that particular patient. I asked you what happened in my e-mail because I had not read your blog yet, I check my mail first. I am thinking you then headed straight for the hospital snack bar for coffee.
Sounds like your system is about as good as ours. My son is an Theatre Anaesthetic Nurse and sees this all of the time.
Let's hope it can all be more efficient next time.
Briony
x
Oh Whew...
My BP went up just reading your saga!!
It sounds like the doctor finally looked at Bob's charts and now really does know what his surgery will entail.
Good luck with the insurance etc...that's a pit I don't envy you being in.
Praying Bob will cooperate and get the surgery for his own health.
Hang in there Sandra!!
This is just awful, but maybe a blessing in disguise since it sounds like the doctor was not sure where or what needed to be done yesterday and has now had time to figure out exactly what needs to be done. Try to forget about it until next week and enjoy your weekend. I will be praying for you and Bob!
I would be LIVID!
I WOULD BE SO INCREDIBLY MAD - my blood sugar could never ever have managed that. That was horrible. I have never heard of something like that before. Does this happen often.
Hari om
I knew there was a reason I avoid doctors at all costs... ggrrrrrr... YAM xx
What a long and frustrating day for both of you. I know how it feels to be sitting in a hospital with a man who doesn't want to be there and is threatening to leave.
You and Bob have every right to be frustrated and 😡 this was definitely not the right way to treat people. Hope that the rescheduled procedure goes better and that there are no insurance hassles.
What a horrible day you two had. I would have been so frustrated. Praying the next visit works out great and that insurance covers everything!
I am so sorry!!! I wish I was a fly on the wall.....as awful as it was for you - I bet y'all were so entertaining. Thank God it wasn't BOB stuck in the cath lab!!!!
Oh, my goodness!!! That is ridiculous. Poor Bob having to go so long without coffee and food and poor you having to deal with it all. I sure hope they get him right away the next time and all works out well. Hugs sweet Sandra
Oh dear, what a nightmare! Bad enough that you had all the stress of waiting around for that long. So sorry you both had to go through all that to no avail. Does not instill confidence does it?
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